Post Event
Navigate to Manage > Events >...> Virtual Event Report> Attendees
From there you can view carts, edit, make changes and send out cart reminders. You can also close carts against incoming checks.

Edit Carts

Break up payments

To split payments, remove extra items from the cart and sent out a reminder. Once that's processed, add the remaining amount to the cart and send out another reminder.

Send out cart reminders

For more information about following up on pending pledges please see the All Pending Report

Recording cash and check payments

Find the attendee's cart, click on the green Checkout button. You can select the Donation Method, add a memo for your team's records and choose to send an acknowledgment to the donor.

Resending Receipts

Navigate to All Donations > find the transaction, open the right menu and resend the receipt.