Sending Out Reminders

Send out ticket reminders to all ticket holders and/or guests

You can send out two kinds of reminders:

• Ticket reminders (sent to all ticket holders and guests) in case of in-person event tickets.

• Reminders to add guests (sent to all ticket holders who have yet to add guests to some or all of their tickets).

To send out ticket reminders to all guests before an event, navigate to Manage > Tickets and Guests > Reminder > Send Reminder. Add an optional message if necessary.

Ticket reminders for virtual events are sent via the Virtual Event Report.

To send out reminders to ticket holders who have not yet added all their guests, navigate to Manage > Tickets and Guests > Reminder > Send Add Guest Reminder. Add an optional message if necessary.

To send reminders to individual ticket holders and their guests alone, click on the Manage Guests button associated with the specific ticket holder and then tap on the Reminder button to resend the ticket.