Recurring Donations
To see more information about recurring donations that have been set up from donation or long pledge campaign types please go to Reports> Recurring.
From the Reccuring Report, you will be able to see a donor's name, email, phone number, and street address, as well as see which donation campaign they donated to, the amount they are choosing to give, the start date, and the end date of their recurring donation and more.
To assist a donor with updating their recurring donations select the ... button to the right of your screen from there please click again on the ... buttton and then choose between Updating Payment Information yourselves for this donor, cancelling the recurring donation or sending the donor a secure update link which will be valid for one hour. If more than one has passed you will need to resend this link.
Last updated
Was this helpful?