# Adding and Removing Volunteers

## Volunteers

A PayBee **Volunteer** is a member from your staff or volunteer team responsible for accepting donations in-person or performing event day activities like guest registration (check-in and managing walk-ins), adding bids, pledges, items, accepting donations etc. to donor carts and checkout. They use the PayBee app on their phones, iPads or tablets to perform these tasks. There is no limit to the number of volunteers that can be added and their access can be removed at any time.

Please make sure volunteers use the **same** email you have added them with to create their account. 

{% hint style="info" %}
Please be aware that the primary email on the account cannot be used for volunteer access. To gain access, a different email must be used.
{% endhint %}

{% embed url="<https://youtu.be/hM6gdBEkE10>" %}

{% hint style="info" %}
To see how Volunteers can use the PayBee app please click on Volunteer How To's below.
{% endhint %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.paybee.io/home/volunteers/adding-and-removing-volunteers.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.