Fees and Reconciliation

Fees

To see a breakdown of PayBee Fee and Transaction Fees, you can do it from All Transactions and Transfer Report.

Via All Transactions Report:

Go to Reports> All Transactions

Set the dates on top and tap on the Edit Columns button.

In the Transaction section, check the following boxes-

1. User Covered Fee: This shows the transaction fee (Credit card or ACH processing fees)

2. PayBee Fee: 2% fee on electronic transactions

3. Transaction Fee: Total of transaction fees (if not covered by donor) + PayBee fee

4. Proceed: Total amount transferred to your account after considering all fees

Via Transfer Report:

Go to Reports > Transfers

Click on any line item or tap on Details to see the details (transactions, fees, etc) for all transactions that are a part of the transfer. The proceed reflects the actual amount that will hit your bank account.

Reconciling Amounts

Our platform aggregates the transactions each day and sends them over to your bank account. So if you look at total proceeds the numbers will match up. To show the transaction level breakdown, we do calculations to give you an estimate, and based on rounding, it could be 1c up or down.

Hence instead of going into each transaction, look at the daily transfers and those will give you better and more accurate information.

Pull the Transfer Report, click on the row you want to drill down. You'll see a list of all the donations that make the transfer. You can hit the Export button and get it in the spreadsheet format if required.