Donor How-Tos
Hello donors and guests! PayBee is one of the most intuitive and easiest-to-use systems out there! Read these instructions and watch the short videos to help you navigate your event. Hope you enjoy your experience as you support your causes.

Buy Tickets

Click on the tickets link for the event. Select the ticket type if there are options. Enter your name, email, the quantity of tickets, and any optional information requested - phone number, address, etc.
You will be sent an email with your ticket. While purchasing tickets, you may or may not be asked to add guest information. Tickets for in-person events typically require guest information.

Adding Guest Information

If you purchase more than one ticket or a table/package of tickets at the event you can reserve spots or invite guests.
In the below example, Bob Smith purchased a ticket for 10 guests. He can now do the following to add people to his ticket:
  • Reserve seats for guests by adding confirmed guests
  • Invite guests via email

Adding Confirmed Guests

Adding confirmed guests immediately reserves spots for these guests.
In the above example, let's say the ticket holder chose to add confirmed guests. Since he purchased 10 tickets to the event. He can add confirmed guests in two different ways:
  • Add guests one by one by selecting the Single option or,
  • Add a group of guests (number of guests starting with two and going up to the maximum tickets available). Guest #1 in this group will receive the email with the tickets.
Let's say, Bob chooses to add two guests in this example. There are two important options to consider when adding guests:
  • Use <Guest 1> Email Id: Turning this on allows Guest 2 and Guest 1 to share the same bidder number at the event. If off, Guest 2 will get their own bidder number.
  • I don't have an email id: Turning this on allows the organization to assign a placeholder email to this guest. They will be assigned their own bidder number at the event.
Note: The purchaser is shown as Guest #1 when reserving tickets for the first time but does not need to be a guest on the tickets and can simply change Guest #1 to another guest.
This is what the ticket holder will see after they've reserved tickets for 2 guests.

Inviting Guests

Invited guests must accept their invitation. If they decline their invitation the host will see that indicated and can send those invites to another guest.
Invitation guest receives for 2 tickets
This is what the ticket holder will see with 2 reserved tickets sent to a guest and an invitation for 2 tickets sent to a guest. Invitations can be deleted before they are accepted.
The purchaser invited Guest #1 (Susan) in the image above and included a total of 2 tickets. Guest #1 can accept the invitation and add 1 guest. Guest #1 will receive the tickets for both guests.

RSVPs to a PayBee event

Join a Virtual Gala

On a Computer, Tablet or Mobile Device

Click on the blue JOIN EVENT button on the PayBee website once you’re taken to a browser from your email. This will automatically take you to the event.

Watch Party Mode - On TV and guest devices

For Group Viewing - Click on the blue JOIN EVENT button on your computer or phone like above, then
For Bidding on Guest devices - Each guest should click on the blue JOIN EVENT button they received via email. Tap the ... on the screen once the event begins and select Watch Party Mode. The video will turn off and they can participate in bidding and chat.

Participate in Silent Auction

You don't need an account to participate in the online silent auction. Once bidding is available to place a bid press the green bid button on the item that you are interested in and enter your name, email, and phone number. You will receive notifications (text and email) from the PayBee system when you are outbid and if you are the lucky winner you will receive a notification letting you know that you have won the item.

Bid in a Live Auction

To place a bid for the live auction if you are attending an event in person: get ready to raise the paddle that you will be given when you check in to the event.
For anyone joining an event online, you will be able to make a bid directly from the event by pressing the green Bid button that will appear on your screen. If you are very interested in an item you can use the black Bid More button to do a higher bid.

Close Pledge Cart

To check out if you are attending an event in person: scan the QR code on your paddle to check out if you want to pay using a credit card, bank account, Google Pay, or Apple Pay. If you want to check out using cash or check please visit the checkout table and you will be checked out by a volunteer.
For anyone joining an event online, you will be able to check out by pressing the black Pledge Cart button that is on the right-hand corner of your screen. You are able to checkout and use a credit card, bank account, Google Pay, or Apple Pay.
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On this page
Buy Tickets
Adding Guest Information
Adding Confirmed Guests
Inviting Guests
RSVPs to a PayBee event
Join a Virtual Gala
On a Computer, Tablet or Mobile Device
Watch Party Mode - On TV and guest devices
Participate in Silent Auction
Bid in a Live Auction
Close Pledge Cart