Live (Auction)
On this page you can find the following information:
Creating a Live Auction
To create a live auction campaign, Navigate to Campaigns > New Campaign > Auction.
Under Auction Settings, make sure your Auction Type is set to Live.
You can add auction items one by one or Use Bulk Import to upload multiple items together.
Running/ Closing a Live Auction
During a Virtual Event or Hybrid Event
The person running the PayBee Back End will present and declare a winner when the auctioneer or host is ready to finish bidding on an item.
For more information about running the PayBee Back End, please visit this page.
For a Virtual Event, Donors select the green Bid or the black Bid More button to place their bid on the live auction. For a Hybrid Event, Donors/ Bidders who are attending the event online on the Event Scrren use the green Bid or the black Bid More button to place their bid on the live auction. Donors/ Bidders who are participating live and in-person place their bids by raising their paddle in the air and your clerk enters their bid directly in the system to keep in-person and online bids in real-time.
During an In-Person Event
Donors/ Bidders who are participating live and in-person place their bids by raising their paddles in the air. You can choose to enter all bids during the live auction in real-time to display on your audience monitor if your event is set up as a Hybrid event. If your event is not set up as a hybrid event or you don't want to add all bids volunteers can sell the items to the winner's carts using the PayBee App by volunteers or via the Pending Report or In-Person Event Report by account admins.
Handling Incorrect Bids
For Virtual and Hybrid Events from the producer's dashboard, delete incorrect bids and the bid amount on the donors' side will reset to the correct level.
For In-Person Events remove the item from the incorrect cart and add it to the correct winner's cart.
Auction Payments and Reports
To see all auction payments you want to visit the All Donations Report
To see all those who haven't paid yet for their auction items and send them payment reminders you want to visit the All Pending Report or your In-Person Event Report or Virtual Event Report depending on your event.
To download a comprehensive Report about your auction please go to Manage> Auctions and Download the Bidders and Items Excel Report.
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