Silent Auction Guide
Silent Auctions are a great way to engage with your community and get support for your organization. These can be held in conjunction with an event or as a stand-alone activity.
Create the campaign with all your items. Set up your items with minimum bids, bid increments, total available (if there's more than one of that item), and buy it now options if desired. Sales tax can be collected as well. Auto-bidding can be enabled for your silent auction.
Donors will start bidding. When they get notified that they are outbid via email and text (if they have opted to share their phone number), they will have the option to bid on the item directly.
Go to Manage > Auctions to keep an eye on the bids coming in and delete bids if necessary.
If you have multiple auctions created, you can change the auction that you are viewing by using the pulldown, Select Auction Campaign at the top of the page.
To download a report on the auction items and bidders, go to Manage > Auctions. Tap on the Downloads button and choose Bidders & Items (Excel).
Go to Manage > Auctions tap on the Downloads button and choose Bid Sheet (PDF), or Bid Sheet QR (PDF) to download and print paper bid sheets to use at your event for each auction item. You can choose the following bid sheets:
- Bid Sheet - This is a standard bid sheet where you donors will write their name, paddle number (if assigned), and the bid.
- Bid Sheet QR - This produces a sheet with the item information as input as well as a QR code that can be used by your donors to bid on the item using their mobile device.
Within the auction campaign, you can choose to set the end date and time to pause bidding or you can manually pause bidding under Manage > Auctions. When all looks good, go to Manage > Auctions to end the auction (this action is irreversible!).
The winners will then automatically be notified. They'll have the ability to pay with a single click.
If you have multiple quantities set, then the top bidders for that item will be declared the winners.
Go to campaign reports and click on transactions for the winners who have paid and pending for the winners who are yet to pay. See their pending carts and send out reminders or checkout on their behalf when you receive check/cash payments.