If you have preprocessed some tickets or just want to add a guest to your guest list, then navigate to Manage> Tickets and Guest > Add Ticket. Select the right campaign if you have multiple ticket campaigns.
Tickets vs Guests
First, understand how tickets and guests are laid out. There are tickets assigned to ticket holders and then there are guests under each ticket. The ticket holder could be a guest or not.
In the case of Group tickets, if the names of the guests have not been sent, then the admin can add them or invite them.
Under tickets, click on the people icon and add the names of the guests. The Guests tab will show the full list of guests.
Or if you have invited them, then the names will show in the Guests tab once they have accepted the invitation.
Unique email = Unique paddle = Unique cart
Each guest with an email gets its own unique paddle number. So if there's a family of 2 on one email address, then there will be 2 paddles with the same number.
Your organization handle is the text following the @ under the QR code found when tapping on Dashboard.
In this example, the organization handle is cef
To break a subgroup from the main list, delete the guests, add guests again together.
Go to Manage > Tickets and Guests > Tables and Add Tables.
Then tap the people icon on the Tables tab or pencil on the Guest name in the Guests tab to assign a table to the guest.
Sending out Reminders
To send out reminders to all guests before an event, navigate to Manage > Tickets > Send Ticket & Reminder to All Guests.
If you have already sold tickets outside of PayBee, please follow our Guest List Import Template and make sure to send us your guest list one week before your event.
Here is the Guest List Import Template.
To make a copy please click on File and then Make a Copy and follow the instructions that are on the Instructions tab of the Template.