Pending Pledge Reminders

We recommend sending pending pledges in this timeline:

• Immediately after the event ends

• The following morning

• Every other day that week

• After this, you can send reminders on a weekly basis until there are no pending pledges left

Recording cash and check payments

​Find the attendee's cart, click on the green Checkout button. You can select the Donation Method, add a memo for your team's records and choose to send an acknowledgment to the donor.

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Resending Receipts

Navigate to All Donations > find the transaction, open the right menu and resend the receipt.

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