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Post Event Followup

Pending Pledge Reminders

We recommend sending pending pledges in this timeline:
  • Immediately after the event ends
  • The following morning
  • Every other day that week
  • After this, you can send reminders on a weekly basis until there are no pending pledges left

Recording cash and check payments

​Find the attendee's cart, click on the green Checkout button. You can select the Donation Method, add a memo for your team's records and choose to send an acknowledgment to the donor.
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Resending Receipts

Navigate to All Donations > find the transaction, open the right menu and resend the receipt.
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Last modified 4mo ago
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Contents
Pending Pledge Reminders
Recording cash and check payments
Resending Receipts