We recommend sending pending pledges in this timeline:
Immediately after the event ends
The following morning
Every other day that week
After this, you can send reminders on a weekly basis until there are no pending pledges left
Find the attendee's cart, click on the green Checkout button. You can select the Donation Method, add a memo for your team's records and choose to send an acknowledgment to the donor.
Navigate to All Donations > find the transaction, open the right menu and resend the receipt.