Silent Auction

Guide to run only a Silent Auction

Silent Auctions are a great way to engage with your community and get support for your organization. These can be held in conjunction with an event or as a stand-alone activity.

Follow these steps and you'll be up and running.

Create the Silent Auction

Create the campaign with all your items. Set up your items with opening bids, increments, options to sell more, and a buy now button. Sales tax can be collected as well.

Use the Bulk Upload feature to import your spreadsheet and get all your data loaded in one go.

📢 Spread the Word

Share the link via email campaigns, on social media, and anywhere else your donors are.

Donors will start bidding. When they get notified that they are outbid via email and text(if they have opted to share their phone number), they will have the option to bid on the item directly.

👀 Track bids

Go to Manage > Auctions to keep an eye on the bids coming in and delete bids if necessary.

If you have multiple auctions created, you can change the auction that you are viewing by "select auction campaign" at the top of the page.

🏁 Close Bidding and Auction

Within the auction campaign, Set the end time to stop taking bids. When all looks good, go to Manage > Auctions to close the auction (this action is irreversible!).

The winners will then automatically get notified. They'll have the ability to pay with a single click.

If you have multiple quantities set, then the top bidders for that item will be declared as the winners.

📝 Follow Up With Auction Winners

Go to Campaign Reports and click on Transactions for the winners who have paid and Pending for the winners who are yet to pay. See their pending carts and send out reminders or checkout on their behalf when you receive check/cash payments.